PO Box 12667
Knoxville, TN 37912

Shipping & Returns

Main Street Hats Shipping Rates


SHIPPING & HANDLING CHARGES

Item

U.S.
Next Day

U.S.
2 Day

U.S.
3 Day

U.S.
4+ Days

Canada

P.R.,
HI, AK

Overseas
(Air)

Caps & Accessories

$37.50

$18.50

$15.00

$7.00

$17.50

$7.00

$22.00

Hats

$55.00

$30.00

$25.00

$8.50

$20.00

$10.00

$35.00


Main Street Hats Exchange/Return Policy


At Main Street Hats, we hope to make your shopping experience a positive one. We gladly accept returns of unworn hats for refund or exchange within 30 days of delivery. Do not remove any tags. Removal of any tags will void the return. 


If you are not happy with your purchase, please follow these few steps to ensure that your return will be handled accurately and quickly: (Un-worn merchandise only please)

  1. Let us know what the problem is.
  2. When we receive the hat, we will process your return usually in fifteen to twenty business days.
  3. If the hat has any kind of tag on it, removal of the tag will void any return. Do not remove any tags.
  4. Please do not return any hat after 30 days of receiving the hat. We cannot accept returned hats if they have been worn or if they are damaged.
  5. Pack the hat carefully and insure the box through UPS. This allows us to help track the package if any problems occur. We are not responsible for hats damaged in shipping.
  6. Shipping charges are not refundable. No returns on Special Orders.
  7. Make sure that the box that you return the hat in is in good, strong condition. If the box that we sent the hat to you in is now weak or damaged, please use a new box to return your hat in.


Return hats to:
Attn: Returns & Exchanges
Main Street Hats
6701 Stonyhill Road
Knoxville, TN 37918

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